AlexMED –Contactless Diode Laser Hair Removal Machine

Key Features

• 755nm + 1064nm dual-wavelength diode laser
• 2000W quadruple diode laser stack
• Non-contact laser delivery
• Independent external air cooling unit
• Three interchangeable spot sizes
• Professional touchscreen interface

What’s AlexMED?

AlexMED is a premium professional diode laser hair removal system featuring an innovative non-contact treatment design.

Unlike conventional contact-based diode laser systems, AlexMED delivers laser energy across a controlled air gap without direct contact between the treatment window and the skin.

Its main configurations include:

• Dual-Wavelength Technology:755nm + 1064nm diode laser for professional hair removal applications.
• High-Power Laser Stack:2000W quadruple diode laser stack.
• Independent Air Cooling:External air cooling unit connected to the handpiece’s cooling air outlet.
• Flexible Treatment Coverage:Three interchangeable spot sizes for different treatment areas.
• Compact Professional Design:Advanced touchscreen interface and compact cabinet configuration.

Designed for professional aesthetic clinics and distributors, AlexMED combines contactless laser delivery with supplementary air cooling to create a distinctive premium hair removal platform.

How Does AlexMED Work?

AlexMED uses diode laser technology based on the principle of selective photothermolysis.

The applicator delivers laser energy across a controlled air gap toward the treatment area, without requiring direct contact between the treatment window and the skin.

How the Technology Works

1. Non-Contact Laser Delivery:The applicator is positioned above the skin at the specified working distance, allowing laser energy to pass across the air gap.
2. Selective Photothermolysis:Melanin in the hair shaft and follicular structures absorbs laser energy and converts it into heat, targeting follicular structures for long-term hair reduction.
3. Supplementary Skin Cooling: An independent external air cooler delivers cooling airflow through the handpiece outlet to help reduce surface heat and improve treatment comfort.

Why non-contact changes the physics:

Cooling without contact: an integrated TEC + air cooling system plus closed water circulation keeps treatment comfortable, while continuous crystal cooling at −20 °C protects the optical path and sustains continuous operation. Comfort without the cold press of a contact tip.

12 Generations of Diode Laser Innovation | 2016–2026

Twelve generations of continuous development, from conventional diode laser platforms to next-generation contactless technology.

• 2016–2019 | Foundation & Wavelength Expansion
  DepiMED → 755 AlexMED → AlexMED Pro Touch
• 2020–2021 | Multi-Technology Exploration
  HydroCool_4H → LED Platforms
• 2022–2024 | Intelligent & Integrated Platforms
  DepiMEDiX → AlexMED Plus (Diode + Pico)
• 2025–2026 | Combination & Contactless Innovation
  DepiMED Diode + IPL → AlexMED Non-Contact

Each generation addressed a new limitation: expanded wavelength options broadened treatment flexibility; Android integration enhanced usability; and contactless delivery eliminated direct treatment-window contact and pressure against the skin.

AlexMED Non-Contact (2026) represents the latest evolution in LaserTell’s diode laser development, featuring a touch-free applicator, independent external air cooling and a compact cabinet design. 

Core Features

AlexMED combines non-contact laser delivery, a high-power diode laser configuration, multiple cooling technologies, and a compact professional design.

1. True Non-Contact Treatment

Laser energy is delivered across a controlled air gap without direct contact between the treatment window and the skin.

2. Reduced Treatment-Window Contact

The non-contact design avoids direct skin contact with the treatment window during normal operation, reducing the need for treatment-window disinfection between clients.

3. 755nm + 1064nm Dual-Wavelength Configuration

Two diode laser wavelengths offer different optical characteristics and additional flexibility for professional hair removal applications.

4. 2000W Quadruple Diode Laser Stack

The quadruple diode laser stack provides the specified 2000W laser stack power for the non-contact system configuration.

5. Independent External Air Cooling

A separate external air cooling unit delivers cooling airflow through a flexible hose to the handpiece’s integrated cooling air outlet.

6. Multi-Technology Internal Cooling

Crystal cooling, TEC-assisted air cooling, and closed-loop water circulation support internal equipment thermal management.

7. Three Interchangeable Spot Sizes

Three treatment window options provide flexibility for smaller, medium, and larger treatment areas.

8. AI-Powered Touchscreen Interface

The available 13.3-inch and 15.6-inch touchscreen configurations provide a professional operating interface. AI-related functions should be described according to the actual software capabilities of the supplied version.

9. Compact Professional Cabinet

With an approximate cabinet size of 33 × 45 × 58 cm and a net weight of 25 kg, AlexMED offers a compact equipment footprint for professional treatment environments.

System Design — Engineered for the Touch-Free Era

AlexMED features a compact cabinet design and an integrated system architecture developed for professional aesthetic environments.

Compact Tower Cabinet

Approximate dimensions: 33 × 45 × 58 cm.

Approximate net weight: 25 kg.

The compact footprint helps clinics make efficient use of treatment-room space and provides distributors with a convenient equipment configuration for transportation and installation.

Modular Internal Configuration

The system layout is designed to accommodate the laser stack, internal cooling components, electrical systems, and control modules.

Its internal architecture supports equipment integration and maintenance access.

Cooling System – 3-in-1 Internal Cooling + Independent External Air Cooling

AlexMED integrates a 3-in-1 internal cooling architecture with an independent external air cooling unit, featuring crystal contact cooling down to −20°C. This combined cooling design supports stable equipment thermal management while providing supplementary skin cooling during treatment.

3-in-1 Internal Cooling

1. Crystal Contact Cooling:Supports temperature management around the optical treatment assembly.
2. TEC-Assisted Air Cooling:Helps manage heat within the equipment.
3. Closed-Loop Water Circulation:Supports thermal management of the laser system and its associated components.

Independent External Air Cooling

4. External Air Cooling Unit:A separate cooling module connected to the handpiece through a flexible hose.
5. Handpiece Cooling Air Outlet:Directs cooling airflow toward the treatment area for supplementary skin cooling.

The internal cooling system manages heat generated within the equipment, while the independent external air cooler delivers additional cooling airflow to the treatment area. These two configurations serve different purposes and work as complementary cooling solutions.

Touchscreen & Operation Modes — Intelligent User Interface

AlexMED offers a professional touchscreen interface designed to make treatment parameter selection and system operation more convenient.

• 3″ & 15.6″ 4K touch screen— the largest, sharpest display class in the LaserTell diode line.
• AI-powered, intelligent & user-friendly— advanced user experience design; intuitive control panel and smart, friendly interface for fast operator onboarding.
• Intelligent energy control— the system actively stabilises output, so the dose the operator sets is the dose the skin receives — session after session, operator after operator. This is the software complement to the hardware’s pressure independence.

Wavelengths, Cooling & Spot Sizes — The Complete Guide

AlexMED combines two diode laser wavelengths, multiple cooling technologies, and three interchangeable spot sizes.

Dual-Wavelength Configuration

Three Interchangeable Spot Sizes

Diode Laser vs. Traditional IPL — and Contact vs. Non-Contact

AlexMED combines diode laser technology with a non-contact treatment delivery design.

To understand its positioning, it is useful to compare both the light-source technology and the treatment applicator design.

 Why Contactless Design Matters for Clinics

AlexMED’s non-contact applicator avoids direct skin contact, reducing treatment-window disinfection between clients and simplifying clinic preparation.

Routine handpiece cleaning and equipment hygiene remain necessary.

Handpiece Evolution — 7 Generations to Touch-Free

LaserTell’s diode laser handpiece development spans seven stages, with continuous improvements in power configurations, cooling technologies, spot sizes and operating methods.

Seven Handpiece Development Stages

1. Dual-Cooling 600W– Early professional handpiece with integrated cooling.
2. Microchannel 1200W– Larger treatment spot and microchannel cooling.
3. Three-Spot 1600W– Multiple spot sizes for greater treatment flexibility.
4. Android Smart Handle– Intelligent interface integration.
5. Five-Spot Android 2000W– Expanded spot options and high-power configuration.
6. Home-Use Air-Cooled– Adaptation for home-use applications.
7. Non-Contact Applicator– Contactless laser delivery without direct treatment-window contact.

From Contact to Contactless

The latest AlexMED handpiece introduces a non-contact delivery approach, combining controlled working distance with independent external air cooling for supplementary airflow toward the treatment area.

Product Line Matrix – DepiMED / HydroCool / AlexMED Series

LaserTell’s diode laser portfolio covers different product segments, from professional hair removal systems to multi-function aesthetic platforms and contactless laser technology.

Where AlexMED Non-Contact sits: the 2026 flagship of the AlexMED series — the hygiene-first, consistency-first answer for premium clinics, medical spas, and distributors selling on safety differentiation rather than price.

Technical Specifications

 Application Areas

Touch-free hair removal across all treatable body areas — face, upper lip, underarms, arms, legs, back, bikini.

Where non-contact earns its premium:

• High-traffic clinics— no disinfection cycle between clients; faster room turnover;
• Hygiene-sensitive clients— the visibly touch-free treatment is itself a selling point;
• Sensitive and post-treatment skin— no pressure, no friction, no contact medium;
• Premium / medical-adjacent positioning— safety-by-design as a brand statement.

Clinical Results Showcase

LaserTell can present product demonstration images and verified before-and-after materials to help distributors and professional buyers understand the intended applications of AlexMED.

AlexMED Contactless Diode Laser at Dubai Derma 2026

LaserTell showcased its professional aesthetic laser technologies at Dubai Derma 2026, connecting with international distributors, importers and aesthetic professionals.

Making its debut at Dubai Derma 2026, AlexMED Contactless Diode Laser Hair Removal Machine attracted strong interest from international visitors and potential business partners.

Featuring 755nm + 1064nm dual wavelengths, a non-contact applicator and independent external air cooling, AlexMED introduces a distinctive approach to professional diode laser hair removal.

Connecting with Global Aesthetic Partners

Its first exhibition appearance generated encouraging customer feedback and opened new opportunities for distributor cooperation and market development.

LaserTell presented its latest innovations, exchanged market insights and explored OEM/ODM opportunities with international partners.

AlexMED – A New Contactless Direction in Professional Diode Laser Technology.

OEM/ODM Customization

OEM/ODM Customization & Distributor Support

LaserTell provides OEM/ODM services for international distributors, importers and private-label aesthetic equipment brands.

AlexMED customization options include:

Available Customization Options

1. Branding & Appearance

• Company logo and product name
• Housing design and color

2. Software & Interface

• User interface and language options
• Software appearance customization

3. Handpiece & Accessories

• Handpiece branding
• Accessory configurations

4. Packaging & Documentation

• Customized packaging and product labels
• User manuals and technical documentation

Distributor Cooperation

LaserTell supports international partners with product information, technical documentation, OEM/ODM development and after-sales technical assistance.

AlexMED offers a differentiated contactless diode laser platform with independent external air cooling for professional aesthetic equipment markets.

Warranty & Technical Support

Warranty coverage and technical support are provided according to the applicable sales agreement and service policy.

FAQ — Frequently Asked Questions

Q1. What is the AlexMED contactless diode laser hair removal machine?

AlexMED is a premium professional diode laser hair removal system featuring 755nm + 1064nm diode laser technology, a non-contact applicator, a 2000W quadruple diode laser stack, and an independent external air cooling unit.

Q2. How is non-contact laser hair removal different from conventional contact-based systems?

AlexMED delivers laser energy across a controlled air gap without direct contact between the treatment window and the skin. Conventional contact-based systems typically require the treatment window to touch the skin during operation.

Q3. Is AlexMED an Alexandrite laser?

No. AlexMED is a diode laser system, not an Alexandrite laser. Although 755nm is a wavelength used in both technologies, diode lasers and Alexandrite lasers use different laser media and operating principles.

Q4. What wavelengths does AlexMED support?

AlexMED is specified with a 755nm + 1064nm diode laser configuration. The two wavelengths have different optical characteristics and provide additional flexibility for professional hair removal applications.

Q5. Does AlexMED have an independent external air cooling unit?

Yes. AlexMED features an independent external air cooling unit connected to the handpiece through a flexible hose. It delivers cooling airflow through the handpiece’s integrated cooling air outlet to provide supplementary cooling toward the treatment area.

Q6. Is the external air cooler the same as the internal cooling system?

No. The independent external air cooler provides supplementary skin cooling during treatment. The internal cooling architecture, including crystal cooling, TEC-assisted air cooling, and closed-loop water circulation, is designed to manage heat within the laser equipment.

Q7. Does the contactless design eliminate all cross-infection risks?

No equipment design should be described as eliminating all cross-infection risks. AlexMED avoids direct contact between the treatment window and the skin during normal operation, reducing the need for treatment-window disinfection between clients. Standard hygiene and infection-control procedures remain necessary.

Q8. Does contactless laser delivery guarantee consistent energy output?

Contactless delivery removes direct treatment-window pressure as a variable. However, appropriate working distance, applicator positioning, system calibration, and operating parameters remain important for correct energy delivery. Follow the manufacturer’s technical instructions.

Q9. Is AlexMED painless?

Individual treatment sensations vary according to skin characteristics, hair characteristics, treatment parameters, and personal sensitivity. AlexMED’s non-contact design and supplementary air cooling are intended to support treatment comfort, but painless treatment cannot be guaranteed.

Q10. What spot sizes are available?

The current technical specification lists three interchangeable spot sizes: 16 × 26 mm, 16 × 20 mm, and 16 × 16 mm. Please confirm the final configuration with LaserTell.

Q11. Is AlexMED suitable for all skin types?

Suitability depends on the wavelength configuration, individual skin characteristics, hair characteristics, and treatment parameters. Practitioners should assess each client and follow the manufacturer’s instructions and appropriate professional protocols.

Q12. How big is the AlexMED machine?

The stated cabinet dimensions are approximately 33 × 45 × 58 cm, with a net weight of approximately 25 kg. Confirm whether the quoted dimensions and weight include the external air cooling unit and accessories.

Q13. Can AlexMED operate continuously for 24 hours?

The current product information describes up to 24 hours of standby capability, subject to operating conditions. This should not be interpreted as a guarantee of continuous treatment operation for 24 hours.

Q14. What maintenance does AlexMED require?

Maintenance should follow the manufacturer’s instructions, including appropriate care of the internal cooling system, water circulation, air cooling components, handpiece, and external cooling unit. Use only the specified coolant and water quality.

Q15. What type of water should be used in the cooling system?

Use the water type and coolant specified in the official technical manual for the supplied configuration. Do not use tap water unless explicitly permitted by the manufacturer.

Q16. Who is AlexMED designed for?

AlexMED is positioned for premium aesthetic clinics, medical spas, high-traffic treatment centers, and distributors seeking a professional contactless diode laser hair removal system.

Q17. How is AlexMED different from AlexMED Plus?

AlexMED is a contactless diode laser hair removal system. AlexMED Plus is a multi-function platform combining diode laser technology with Q-Switched Nd Laser technology. They serve different product positioning and clinic requirements.

Q18. Does LaserTell offer OEM/ODM services?

Yes. LaserTell offers private-label branding, logo customization, housing design, software and language customization, packaging, and related OEM/ODM services, subject to project requirements.

Q19. Can I request a catalogue and quotation?

Yes. Contact LaserTell to request the latest product catalogue, technical specifications, available configurations, distributor pricing, and OEM/ODM information.

Business Case — For Clinics & Distributors

• Sell safety, not just smoothness:“the laser that never touches you” is a positioning no contact device can copy — premium pricing power.
• Throughput:no disinfection cycle between clients compounds into more billable hours per room per day.
• Consistency as a brand:pressure-independent dosing means the result doesn’t depend on which operator is on shift — franchise and chain friendly.
• Compact economics:25 kg and small-cube dimensions cut freight cost per unit for distributors and fit rooms that full towers cannot.